Vietnamese-speaking hackers are using fake browser extensions to steal Facebook Business and Ads accountsBitdefender found two campaigns promoting a malware-laced extension called SocialMetrics Pro ...

Almost half of adults say they are ordering kids' meals. Here's why. American Eagle shares jump 25% after retailer touts 'success' of Sydney Sweeney's denim campaign Josh Duhamel says he's 70% ready ...

Rule-Driven Stage (2015-2018): Early customer service robots were based on keyword matching and preset rules, only able to handle highly standardized inquiries. Typical characteristics included ...