Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is ...

When a brand has been trusted in kitchens around the world for nearly three centuries, it carries with it something that ...

When the holidays hit, retail staffing often goes off the rails. AI can bring order to the chaos—tightening schedules, ...

Sephora has debuted My Sephora Storefront, an affiliate platform that gives U.S. influencers a new opportunity to build ...

Customer pain points occur when a shopper’s needs or goals are disrupted by issues such as long queues, unavailable products ...

For inventory that can’t be re-shelved — whether due to cost, obsolescence or wear — the secondary market offers a crucial ...

Pre-loved looks cropped up on runways across NYFW this year, including those of Altuzarra, Eckhaus Latta, LUAR and Kallmeyer ...

Digital wallets and embedded finance are no longer futuristic add-ons. They’re the building blocks of modern customer ...

To prepare for Christmas, Macy's is planning a national Santa Tour following the jolly fellow’s appearance at the 99th Macy’s ...

When disputes arise – whether overpricing, delivery issues or quality concerns – those all-important relationships can ...

How Proof Wallets has turned SMS from a marketing too to a conversational service channel with help from Postscript.

Bed Bath & Beyond Inc. has paid $10 million to buy the Kirkland’s Home brand and invested another $3 million in agtech ...