NetSuite CRM, a part of Oracle NetSuite’s business software suite, is a great choice for mid-size and growing businesses that want a complete, integrated CRM solution with ERP and e-commerce ...

Oracle tomorrow will unveil a new generation of CRM OnDemand applications designed both to propel Oracle to the forefront of CRM innovation and at the same time bring a halt to Salesforce.com's ...

There's been a lot of debate and soul-searching among so-called Enterprise 2.0 gurus and vendors about how to bring social networking to the enterprise. Here's an interesting new take from Oracle CRM, ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More Oracle has announced five new add-ons to Oracle CRM On ...

Oracle Corp. is counting on the latest revision of its E-Business Suite, aimed largely at improving sales processes, to finally give it the elusive traction it has sought in the CRM market for years.

Every business over a certain size uses CRM software to handle marketing, sales, and everyday operations. If you want to earn top dollar, it’s important to know how these platforms work. There are ...

Oracle has revealed its new customer relationship management (CRM) strategy following the completion of the Siebel acquisition, saying there will be no forced upgrades to new technology as a result of ...

Oracle, for as long as anyone in IT can remember, has always trailed Salesforce when it comes to providing the best CRM software, even after Oracle acquired Siebel, the pioneer of the category, in ...

Oracle looks to extend the capabilities of its CRM software through the purchase of Telephony@Work, which the acquisition-hungry vendor announced Tuesday. Telephony@Work provides multichannel IP-based ...